Juptr
A UX project to make therapy accessible.
How might we leverage the power of UX to make therapy more accesible?
Juptr is a concept application that gives people access to free counseling and therapy. Allowing people who are unable to afford or attend have the chance to talk to a mental health practioner.
Design Process
This project was made for my Mobile UX Design Class. Juptr was my individual semester-long assignment in which with the guidance of my Professor, I was given full creative freedom to carry out my own design process and concept. This is based on my education on design heuristics and UX principles.
Once I came up with the idea of concepting a mental health app focused on uplifting and giving people of color access to therapy. I started with creating user personas.
For my user personas, I came up with fictional people from all walks of life that I could see being potential users of Juptr. Although they are fictional, the information provided in each of the profiles was taken directly from various interviews that I conducted as part of the project. I found it helpful to interview real-life people struggling with mental illness in order to fully understand the citizens who are in need of an app like Juptr.
After creating the personsas, I created user flows and wireframes for the next round of interviews I had to conduct. This step helped me realize pain points after each interview such as:
- Accountability and liability of patients and their health.
- Prescribing medication to users will be hard virtually.
- Subscription model and how will the app be supported.
Juptr Design System and Visual Research
Juptr’s concept branding is centered around tranquility through type and color.
- Using P22 Underground, a modern serif font that is welcoming, bold, and most importantly, readable.
- Dark cyan-blue, oyster bay (light blue), and bamboo orange makes Juptr an visually accessible. (Checked using an accesiblity tester)
What I Learned....
Juptr was aimed for me to find a way to reach neuro-divergent, people of color find a good way to receive therapy and structure.
Even with features and an interpretable User Experience, a product must engage each user in how they operate.
The user interviews I conducted were the most engaging and best way to find ways to improve the product design.
Since this was my first University UX Design project, I learned how to use the design process I learned, carry out every step in my own way and engage in design solutions.
The user interviews I conducted were the most engaging and best way to find ways to improve the product design.
Since this was my first University UX Design project, I learned how to use the design process I learned, carry out every step in my own way and engage in design solutions.
My Design Process Summary
- Targeting the problem I want to solve through design
- Research: mental health and UX design’s psychological effect on human response
- Interviews with students, professors, psychologists, persona models, and designers
- Finding customer pain points (fully-free business model, doctor/patient confidentiality, and internet insecurity).
- Wireframing using Figma and Adobe XD
- User interviews
- Brand identity creation in InDesign and Illustrator
- Recreation of the user flow and prototypes
- Final analysis
- Presentation to the Mobile UX Design course and critiques from Fordham University faculty and students, as well as product design leaders at Spotify, Intuit, and other agencies.
vnture
A UX project is designed to give people the chance to support small businesses, find fun activities, and volunteering opportunities.
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This UX project is designed to give people the chance to support small businesses, find fun activities, and volunteering opportunities.
With my team, we designed, created, and researched ways we could empower New Yorkers to go outside and connect more with their community. Vnture was a UX/UI design project rooted in empowerment.
Design Process
Problem: How can we bring attention to at-risk historical and cultural places in New York?
With three characteristics:
Personalized content
Supportive of the NYC community
Rewards for helping others and supporting New Yorkers
Our Process led to us doing and conducting…
- Interviews with Fordham students, faculty, and New Yorkers alike
- Interviewing professionals in Urban Design, Public Work, and UX design
- User Flows - After settling on our positionality we created user flows and had informal interviews with New Yorkers and college students in NYC.
- Prototyping the surface and interface of vnture
- Usability testing
Deliverables
With my team, we created a website and prototype walkthrough to provide more information on how we aim to help empower New Yorkers. This youtube video created by my team and I will show more about vnture:
https://youtu.be/-JMj3t1ToTY
